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Terms and Conditions

Product Use & Liability Disclaimer Please read this disclaimer carefully before using any products purchased from ThetrueMoshow.com (operated by Morgan Mayer, a sole proprietorship.)

General Information & FDA Disclaimer
The information provided by ThetrueMoshow.com (operated by Morgan Mayer, a sole proprietorship) is for general informational and educational purposes only. All statements regarding our degreasers, body oils, lotions, hair products and homemade remedies have not been evaluated by the U.S. Food and Drug Administration (FDA). 

Our products are not intended to diagnose, treat, cure, or prevent any disease, illness, or medical condition, nor are they medical devices.

No Medical or Professional Advice
The content provided, including any potential benefits of natural ingredients, is not intended as a substitute for the advice of a qualified healthcare professional, pharmacist, or cleaning specialist. Always consult your physician or health care provider before using any new products, changing any medications, or if you have a medical problem or health concern, especially if you are pregnant, nursing, or have a pre-existing condition.

Allergy & Skin Sensitivity Warning
While many of our products contain natural and organic ingredients, some individuals may still experience sensitivity or allergic reactions, particularly to essential oils.

  • User Responsibility: You, the customer, assume full responsibility for having complete knowledge of the ingredients and product functions prior to purchase.
  • Patch Test Recommended: We strongly recommend performing a patch test on a small area of skin before full application to check for any adverse reactions.
  • Discontinue Use: If irritation, soreness, redness, or an adverse reaction occurs, discontinue use immediately and seek professional medical advice if the irritation persists.
  • Allergen Awareness: If you have known allergies to specific foods or ingredients (e.g., nut allergies), please check the ingredient list carefully and avoid products that may trigger a reaction.

Proper Product Usage & Safety

  • Household Cleaners (Degreasers): Degreasers and other home remedies are for external/household use only. Follow all provided instructions carefully and avoid contact with eyes. Keep all cleaning products out of reach of children and pets.
  • Body/Hair Products & Essential Oils: Use products only as directed. Do not consume any of our products. 
  • Results May Vary: Individual results may vary depending on skin type, sensitivity, age, application, and other factors. We provide no guarantees of specific outcomes.

Limitation of Liability
By purchasing and using our products, you acknowledge and agree that  ThetrueMoshow.com (operated by Morgan Mayer, a sole proprietorship) accepts no responsibility or liability for any injury, illness, adverse effects, damages, or losses resulting directly or indirectly from the use, misuse, or improper storage of any of our products. Our liability is strictly limited to the purchase price of the product in question.

Return and Exchange Policy

 All Sales Are Final

Due to the personal nature of our products (body oils, lotions, hair products, essential oils, degreasers, and home remedies) and for hygiene and safety reasons, all sales are final. We do not accept returns, exchanges, or offer refunds for any items once a purchase is has been completed, except as outlined below for damaged items. Please ensure you carefully review your order before finalizing your purchase.

Exceptions: Damaged Items Upon Arrival

The only exception to our "All Sales Are Final" policy is for items that arrive damaged during transit. We will gladly replace any item that is defective or damaged upon receipt. If you receive a damaged product:

  1. Notification Window: You must notify us of the damage within 10 business days of receiving your order.
  2. Required Documentation: You must send an email to thetruemoshow@gmail.com with the following:
    • Your Order Number.
    • A description of the damage.
    • Clear photos of the damaged product and the condition of the exterior packaging it arrived in. This documentation is required to file a claim with the shipping carrier.

  1. Resolution: Once we verify the damage and confirm the item is eligible for replacement, we will send you a replacement item at no additional cost.
  2. No Refunds: We only offer replacements for damaged items; we do not offer refunds in these cases.

Important Note: We are not responsible for damages that occur after the item has been used, opened, or stored improperly by the customer.By placing an order with ThetrueMoshow.com (operated by Morgan Mayer, a sole proprietorship) you agree to the terms of this Return & Exchange Policy.

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